// Experience
Work Experience
Four co-ops across manufacturing IT and university research environments - infrastructure, helpdesk operations, systems administration, and development.
Co-ops
- Maverick Molding
- Shepherd Color
- Fecon LLC
- Digital Futures UCSIM
Domains
- Network Architecture
- ICS/OT Segmentation
- ERP Administration
- Workflow Automation
National Placements
- 2nd - Network Design
- 4th - Cisco Administration
Business Professionals of America
Most recent first
Co-ops & Internships
IT Co-op
- Redesigning organization-wide network architecture, including VLANs, firewalls, switches, wireless access points, and physical access control systems
- Segmenting industrial control systems (ICS) from the corporate network to reduce attack surface and align with manufacturing security best practices
- Supporting compliance efforts toward NIST SP 800-171 Rev. 2, in preparation for CMMC Level 2 certification
- Administering the Epicor ERP platform, supporting business operations and resolving user-reported issues
- Resolving day-to-day user support tickets across the organization
IS Infrastructure Intern, Full-time
- Supported SD-WAN cutover planning and deployment, enhancing network reliability across sites
- Delivered cybersecurity awareness presentations and internal communications to cross-functional teams
- Led Tier 1 helpdesk operations, resolving 200+ hardware/software tickets with a 100% satisfaction rate
IT Co-op, Full-time
- Diagrammed the current network, designed the future architecture, and implemented the new network
- Developed and deployed automated workflows to streamline company-wide purchasing requisition approvals
- Created and published a Power BI dashboard with multiple reports, visualizing customer satisfaction survey data
- Managed the helpdesk, resolving 500+ tickets troubleshooting remotely and in-person using various software
- Administered SyteLine, an ERP, troubleshooting issues via SQL and its web interface to resolve user tickets
Development Team Student Worker, Full-time
- Honed skills in Unity, Git, and Blender via on-site training and completion of tasks
- Simultaneously worked on 5 research projects with different teams
- Utilized Jira, a productivity monitoring software, to track time spent per task completion
- Communicated effectively with 3 teams of clients about progress and goals
Recognition
Honors & Awards
2023
2nd in the Nation - Network Design Team
Business Professionals of America National Leadership Conference; competed against 40,000+ students across 25 states.
2022
4th in the Nation - Network Administration Using Cisco (CCNA)
Business Professionals of America National Leadership Conference.